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MOD-HR RECOGNITION FAQ'S

1. Is there a minimum order?

     There is no minimum order, however there will be a $10 surcharge for orders of less than 6 pieces.
 
2.  What is included in the product price?
      The product and logo embroidery. (more detailed logos may incur an additional charge)
 
3.  Can I get additional embroidery?
      Yes. You can get embroidery in a second location for an additional $5.00 per piece.
 
4.  How long will it take to get my order?
       Typically you would receive your order in 1 - 2 weeks.  Please allow additional time if
       your logo needs to be digitized.  Rush service is available for an additional fee.
 
5.  How much does it cost to digitize my logo?
      There is a $35.00 one-time digitizing fee for new or revised logos.   
 
6.  Where do I send my logo to be digitized?
       Please email your logo to linda@modhrgifts.com (accepted formats are JPG, PDF, PSD,
       PNG,BMP) along with any thread color specifications.
 
7.  What are the shipping charges? 
      
        Order Value       Regular Delivery
   Merchandise Total             Shipping Charge
 Up to $25.00  $4.95
 $25.01 - $50.00  $6.95
 $50.01 - $100.00  $7.95
 $100.01- $500.00  $9.95
 Over $500.00 2.5% of merchandise value
 
8.  Are there any quantity discounts?
        Yes!  You can save up to 20%!
 
   Merchandise Value        Discount   
  $200 - $399 10%
  over $400 20%
   
  Discounts apply on orders shipped to the same address.
   Products can be mixed & matched. 
 
9.  What if I don't see exactly what I'm looking for?
      We have access to hundreds of products!  Let us help you find the perfect one to fit your needs!
        Please call 1-800-426-3373 to discuss your project.